Shipping policy
Shipping Policy – BANYHO
At BANYHO, we’re committed to getting your order to you as quickly and smoothly as possible.
We proudly offer Free Shipping on all U.S. orders — no minimum purchase required.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Once your order has been shipped, you will receive an email with your tracking number and a link to follow your delivery status.
Delivery Time
Estimated delivery time is 4–10 business days, depending on your location within the United States.
Please note that delivery times are estimates only and may vary due to:
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Weather conditions or natural events
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High order volumes during holidays or promotions
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Carrier or customs delays
We work closely with our carriers to ensure timely delivery, but BANYHO cannot be held responsible for delays beyond our control.
Shipping Area
We currently ship within the United States only.
We do not deliver to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. territories at this time.
Address Accuracy
Please double-check your shipping details before confirming your order.
BANYHO is not responsible for lost or delayed shipments caused by incorrect or incomplete addresses.
If a package is returned to us due to an address error, the customer will be responsible for reshipping costs.
Lost or Delayed Packages
If your order tracking shows “delivered” but you haven’t received your package, please contact the shipping carrier directly for assistance.
If your order appears to be lost or significantly delayed (more than 15 business days), contact our support team at info@banyho.com and we’ll help you resolve the issue.
Contact Us
If you have any questions about shipping, tracking, or delivery, please reach out to our customer service team:
📧 info@banyho.com